RoomCast RoomCast Go - Support
RoomCast Go support
Most problems have a quick fix. Start with these, then tell us what happened if you're still stuck.
Troubleshooting
Connection, sound, USB sound cards, QR codes and permissions.
Fix it →FAQ
Requirements, listeners, delay and privacy.
Read answers →Get started
The full setup, step by step.
Open guide →Contact us
Use the RoomCast feedback form. Choose Other as the app and start your message with "RoomCast Go", so it reaches the right place.
What to include
- Your iOS version (Settings, General, About).
- Your RoomCast Go version.
- Your router or network, for example home Wi-Fi, venue or guest Wi-Fi, or Personal Hotspot.
- Your audio source: built-in mic, wired headset, or which USB sound card.
- What you expected, what happened, and what the listeners saw.
Please don't include passwords or Wi-Fi passwords.